If your Philips Hue lights are responsive in the Hue app but not in the Home app, there could be several reasons behind this issue.

1. Check Home App Connectivity: A common solution is to reconnect your Hue Bridge in the Apple Home app. You can do this by removing the Hue Bridge and then re-adding it. This can refresh the connection and resolve any discrepancies between the apps.

2. Network and Connectivity Issues: It's important to ensure that your network is functioning properly. A disconnected network or weak Wi-Fi signal may lead to communication problems between your Hue Bridge and the Home app.

3. Reset Your Devices: If the problem persists, consider unplugging and restarting your Hue Bridge. This simple step has resolved similar issues for other users. Additionally, check if all your home hubs are powered on and working correctly.

4. Matter Bridge: If you are using Matter in your setup, make sure to remove and re-add the Matter Bridge as sometimes, this can lead to inconsistencies in how devices respond in different apps.

5. Refer to Additional Resources: For a more detailed guide, you may refer to this YouTube video explaining various fixes for Hue lamps not responding in the Home app, or review the Apple support documentation regarding when HomeKit accessories aren't responding here.

By following these steps, you should be able to troubleshoot and resolve the issue with your Hue lights in the Home app.

Sources

all devices sometimes Not Responding in HomeKit but fine in Hue AppHow To Fix Philips Hue Lamps Are Not Responding In Home AppHue bulb sometimes responds only via hue app, but not HomeKitPhilips lights no response - MacRumors ForumsHow to set up Philips Hue with Apple HomeIf your HomeKit or Matter accessory isn't responding in the Home appAnswered: Re: Google home fail to link philips hue - Page 2

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