What To Say And What Not To Say When Traveling

When flying with a service animal, it is important to follow certain guidelines to ensure a smooth travel experience. While the term "medical alert" may not always satisfy airlines, it is more effective to have your animal physically alert you of a change in your condition. Airlines and airports are not allowed to ask for details about your condition or your animal's performance. It is also necessary to have a certificate of health and immunization for your animal and to inform the airline in advance. The DOT allows airlines to refuse service dogs in certain situations and may require specific documentation or advance notice for emotional support or psychiatric service animals. Additionally, for flights longer than eight hours, you may need to fill out a form stating your dog's ability to refrain from using the bathroom on the flight.

When traveling on an airplane with your service animal in the United States, it's essential to follow certain guidelines to ensure a smooth and hassle-free travel experience. Here are some important points to consider:

What to Say:

  1. Inform the airline in advance about your service animal.
  2. Be prepared to provide documentation for your service animal's health and immunization.
  3. If your service animal is a psychiatric or emotional support animal, be aware that specific documentation and advance notice may be required by the airline.
  4. Clarify the specific tasks or work that your service animal has been trained to perform for you.

What Not to Say:

  1. Airlines and airports are not allowed to ask for details about your medical condition or your animal's performance.
  2. Avoid using the term "medical alert" as it may not always satisfy airlines. It is more effective if your animal physically alerts you to a change in your condition.

It's important to note that the Department of Transportation (DOT) allows airlines to refuse service dogs in certain situations. Additionally, for flights longer than eight hours, you may need to fill out a form stating your service animal's ability to refrain from using the bathroom on the flight.

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