When considering why Apple Store reviews might indicate that a refund is not eligible, several key reasons emerge from different sources discussing Apple's refund policies.

1. Evidence of Fraud or Refund Abuse: Apple may deny refund requests if they detect any signs of fraud, refund abuse, or manipulative behavior. This indicates that if a user has previously requested numerous refunds, Apple might flag their account and deny future requests to protect against potential manipulation of the system. More details can be found in discussions on Apple Support Communities here and here.

2. Intermediary Role: Apple acts as an intermediary for app purchases made via the App Store. In cases where Apple cannot recover the funds from the developer, they may deny the refund request. This aspect highlights a limitation in Apple's control over refund processes, which can often frustrate users. For further insights, a discussion on Reddit elaborates on this issue here.

3. Failure to Meet Conditions: Apple states that refund requests might be denied simply because the purchases do not meet specific criteria set forth by their policies. Users are encouraged to check their purchase eligibility through Apple’s designated reporting channels. For more information, this issue is addressed in another Apple Community discussion here.

4. Refund Policy Complexity: The inherent complexity of Apple's refund policy poses challenges not only for users but also for developers. This dynamic can lead to inconsistencies and frustrations, as Apple's ultimate discretion plays a significant role in approving refund requests. An exploration of these challenges can be found in an article detailing Apple's refund policy here.

5. Consumer Protection Critique: Some critiques argue that the App Store's refund policy does not adequately protect consumers, as it heavily favors Apple's decision-making power regarding refunds. A commentary on this subject can be read here.

In summary, the reasons for not being eligible for a refund on the Apple Store typically revolve around perceived abusive practices, the role of Apple as an intermediary, the need for purchases to meet specific criteria, and a broader critique of Apple's policies that may not favor consumer rights effectively.

Sources

Appealing to review an iTunes store refund requestHow do I get an exception to Apple's awful refund policy? : r/applehelpI was denied a refund for a subscription - Apple Support CommunitiesApple's Refund Policy: Challenges & Solutions for DevelopersWhat to do when a refund request is denie… - Apple Community“We reviewed your claim and your purchase… - Apple CommunityThe App Store does not protect consumers - Jeff Johnson

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