The text discusses the processes of enrolment and orientation for new families and children at a childcare service. It highlights the importance of providing families with necessary information and resources, such as the enrolment form and service handbook, prior to the enrolment meeting. Additionally, it mentions the need for families to spend time at the service with their child before enrolling and the requirement for a current immunisation statement for all children attending. The text also notes the responsibility of educators to ensure all necessary insurances are up to date and the use of a checklist for student and volunteer induction. Finally, it mentions the importance of conducting needs assessments for both staff and families during the induction or enrolment process.