You have a 30-day return period for all purchases made from Zara, whether they were made online or in-store. The return must be completed before the deadline and the items must be in their original condition. Refunds for in-store purchases will be given using the original method of payment, and the same section should be used for in-store returns. Zara has a Help section for any questions regarding purchases, returns, or order status. Additionally, returns can be done for free either in-store or through the mail using the original packaging and proof of purchase. However, Zara reserves the right to reject returns made after the 30-day period.