This text is about Urban Outfitters, a lifestyle retailer that aims to inspire customers through a combination of unique products, creativity, and cultural understanding. Customers can track their orders by entering their order number and billing zip code on the website. The brand also offers home decor items at high prices, and backordered items can be reserved. Furniture and oversize items are delivered by a special carrier. A list of frequently asked questions can be found on the Urban Outfitters website, and the brand also has a Twitter account. There have been customer complaints about receiving incorrect items even after requesting a specific color.