To confirm whether your ADP benefits platform is disabled, you can follow these steps based on the relevant information:

1. Login Issues: If you are having difficulty accessing the ADP Portal, it might indicate that your account is disabled. You can troubleshoot login problems by checking the spelling and spacing of your password, as it is case sensitive. For assistance, you can visit the ADP Portal Login Support page.

2. Forgot User ID or Password: If you believe that your account might be locked or disabled, you can also utilize the "Forgot User ID or Password" feature to help you regain access. This can give you insight into whether your account is still active or if it has been disabled. Details can be found on the ADP Mobile Solutions Help page.

3. Contact Support: If the above methods do not resolve your issue, contacting ADP customer support directly might be your best option for clarification on the status of your account.

4. Review Company Policies: If your employer has disabled access to the ADP benefits platform, you could check with your HR department. Another resource for employee-related issues is the ADP Workforce Now Security Guide, which might provide further insights into account settings and permissions.

These steps should help you determine the status of your ADP benefits platform. If you continue facing issues, engaging with your employer or HR representative might provide further clarity.

Sources

Help and support for ADP ® Mobile SolutionsLogin & Support | ADP Portal | ADP Self Service PortalBenefits Administration Services - ADP[PDF] ADP Workforce Now Security Guide, version 2.0-1Employer disabled Account - legal advice : r/ADP - RedditShort-Term Disability | What Qualifies | How it Works - ADPUnum Insurance | Disability Insurance | Life Insurance | Financial ...

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