The Thomas-Kilmann Conflict Mode Instrument, developed by Kenneth Thomas and Ralph Kilmann, is a model for resolving conflicts that measures an individual's behavior in conflict situations. It identifies five orientations or approaches to conflict resolution:

1. Competing: This approach involves pursuing one's own concerns at the expense of others. It may be appropriate when quick, decisive action is necessary.

2. Collaborating: This approach involves working with others to find a solution that fully satisfies everyone's concerns. It may be most effective for complex issues.

3. Compromising: This approach entails seeking an expedient, mutually acceptable solution that partially satisfies everyone involved.

4. Avoiding: This approach involves not addressing the conflict. It may be appropriate when the issue is trivial, when there's no chance of winning, or when the timing isn't right.

5. Accommodating: This approach involves cooperating with others while not asserting one's own concerns. It may be appropriate when preserving harmony is important.

The model recognises that conflict is a natural part of collaboration and cannot (and should not) be avoided. It aims to provide individuals with a framework for understanding their own and others' behavior in conflict situations.

Sources

What is the Thomas Kilmann Conflict Management Model? (With examples) - MTD TrainingTake the Thomas-Kilmann Instrument | Improve How You Resolve ConflictEffective Conflict Resolution in the Workplace with Thomas Kilmann Model - humanConflict Resolution (Thomas-Kilmann Model) - Quality GurusThomas Kilmann Conflict Model - Management WeeklyWhat Is Thomas Kilmann Conflict Mode Instrument (TKI)? - CiteHR

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